Terms & Conditions

These Terms & Conditions govern your access to and use of jacketsilk.com, operated by Suzhou Jacket Textile Co., Ltd. under the JacketTex brand (“JacketTex,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.

1. Website Purpose

This website provides information about our silk products, fabrics, custom manufacturing capabilities, OEM and ODM services, sampling, and related business services.

The website is primarily intended for brands, wholesalers, importers, retailers, designers, and other business buyers.

2. Website Information

We make reasonable efforts to keep website information accurate and current. However, product descriptions, photographs, colours, specifications, certifications, production capabilities, availability, lead times, and other information may change.

Website content is provided for general information and does not constitute a binding offer, warranty, or contractual commitment.

3. Inquiries and Quotations

Submitting an inquiry, contact form, sample request, or quotation request does not create a contract.

Prices, minimum order quantities, sample charges, payment terms, production schedules, shipping arrangements, product specifications, testing requirements, and other commercial terms become binding only when confirmed in a written quotation, pro forma invoice, purchase agreement, or other written contract accepted by the parties.

If these Terms conflict with a separately signed sales or manufacturing agreement, the signed agreement will prevail.

4. Samples and Product Variations

Product photographs and samples are intended to demonstrate general appearance, colour, texture, workmanship, and quality.

Actual products may have reasonable variations caused by:

• Screen and lighting differences;
• Natural characteristics of silk and other textile fibres;
• Dye-lot variations;
• Manufacturing tolerances;
• Material availability;
• Custom specifications and finishing processes.

Final specifications, tolerances, inspection standards, and approved samples should be confirmed in writing before bulk production.

5. Custom Designs and Materials

If you provide logos, trademarks, artwork, product designs, packaging, photographs, specifications, or other materials, you confirm that:

• You own them or have permission to use them;
• Their use will not infringe another party’s rights;
• They do not contain unlawful, misleading, or prohibited content.

You authorise us to use submitted materials only as reasonably necessary to evaluate your inquiry, prepare samples, manufacture approved products, and fulfil the related order.

We will not publicly display confidential customer designs without permission, except where required by law.

6. Intellectual Property

Unless otherwise stated, all website content—including text, photographs, graphics, logos, icons, page designs, videos, and downloadable materials—is owned by or licensed to Suzhou Jacket Textile Co., Ltd.

You may view and print website content for legitimate internal business evaluation. You may not reproduce, republish, distribute, modify, sell, scrape, or commercially exploit website content without prior written permission.

“JacketTex” and associated branding may not be used in a way that suggests endorsement, partnership, or affiliation without written authorisation.

7. Acceptable Use

You must not:

• Use the website for unlawful, fraudulent, or abusive purposes;
• Attempt to gain unauthorised access to the website, server, accounts, or systems;
• Upload malicious code, viruses, or harmful content;
• Interfere with website operation or security;
• Collect information through automated scraping without permission;
• Submit false contact details or misleading business inquiries;
• Infringe intellectual-property, privacy, or other legal rights.

We may restrict access where we reasonably believe these Terms have been violated.

8. Third-Party Links

The website may link to third-party websites and social-media platforms. These links are provided for convenience.

We do not control and are not responsible for third-party content, availability, security, products, services, or privacy practices. Accessing third-party websites is at your own risk.

9. Disclaimer

To the maximum extent permitted by law, the website and its general informational content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available or error-free;
• All website information will be complete or current;
• Website content will meet every user’s specific requirements;
• Files or communications will always be free from harmful components.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Suzhou Jacket Textile Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive loss arising solely from use of, or inability to use, this website.

Commercial liabilities relating to samples, orders, production, delivery, product quality, or payment are governed by the applicable quotation, pro forma invoice, purchase agreement, or signed contract.

Nothing in these Terms limits liability where limitation is prohibited by law.

11. Privacy

Our collection and use of personal information are governed by our Privacy Policy. By submitting information through the website, you acknowledge that you have reviewed that policy.

12. Governing Law and Disputes

Unless otherwise required by applicable law or agreed in writing, these Terms are governed by the laws of the People’s Republic of China.

Any dispute relating solely to use of this website will be submitted to a court with competent jurisdiction in Suzhou, Jiangsu, China.

Disputes concerning a specific quotation, order, or manufacturing agreement will be handled according to the dispute-resolution terms contained in that agreement.

13. Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date.

Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.